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Privacy Policy

Any User interacting with our site and providing Knowledge-Forge with name, address, telephone number, e-mail address, domain name or URL or any other personally identifiable information permits Knowledge-Forge to use such information for commercial purposes of its own, including contacting Users about products and services which may be of interest.  For each visitor to our Web Site, our Web server recognizes only the visitor's domain name, not the e-mail address.  We collect information volunteered by the visitor, such as form submittals and/or site registrations.  This information is used to improve the content of our Web site, it is not shared with other organizations for commercial purposes.  Any User who does not wish to receive further contacts from Knowledge-Forge should send Knowledge-Forge a specific request by certified mail or by regular mail clearly marked 'Privacy-Urgent' addressed as follows: Knowledge-Forge, 1830 Boston Avenue, Suite E, Longmont, CO 80501.

Knowledge-Forge does not sell, rent or otherwise disclose its mailing lists to third parties.


Security

Knowledge-Forge takes every precaution to protect our users’ information.  When users submit sensitive information via the website, your information is protected both online and off-line.  When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  Our employees must use password-protected screen-savers when they leave their desk.  When they return, they must re-enter their password to re-gain access to your information.  Furthermore, ALL employees are kept up-to-date on our security and privacy practices.  Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.  Finally, the servers that we store personally identifiable information on are kept in a secure environment.